Contact Us

We're Here to Help

Choosing the right size, checking where your order is, or arranging a return or exchange. Whatever you need, a real person on our team will help you sort it out. We aim to reply to every message within 24 hours.

Email Us

support@shopnoov.com
The fastest way to reach us. If your message is about an existing order, please include your order number so we can help you straight away.

Our Business Address

Aero Commerce LLC
2106 House Ave, Suite 823
Cheyenne, WY 82001
United States

Please note this is our registered business address and not a returns address. If you need to send an item back, email us first at support@shopnoov.com and we will send you the correct warehouse address along with return instructions.

Common Questions

Where is my order? You will receive a tracking link by email once your order ships. Delivery usually takes 4 to 7 business days. If your tracking has not updated in a few days, email us and we will chase the carrier for you.

Can I return this? Yes. Every order is covered by our 90-day money-back promise. Email us with your order number to get started.

Which size should I choose? Our sleeves are sized by body weight and each product page has a size guide. If you are between sizes or unsure, email us with your weight and we will recommend the right one. Wrong size? We exchange it for free.